Pet Village Enterprise
4.5(112) ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Dog GroomingPet Hotel & GroomingCat Grooming
The Tails Zone - Cat Hotel - Boarding & Grooming
Dog GroomingCat GroomingFull-Service Grooming & Spa
97
composite score
- Services
- Dog Grooming, Cat Grooming, Full-Service Grooming & Spa
- Reviews
- 93
What recent reviews say
The Tails Zone earns consistent five-star reviews for cat boarding that prioritizes communication, cleanliness, and individual attention. Owners praise the staff's patience with nervous cats, the spacious playroom, and daily WhatsApp updates that ease worry. Prices are noted as reasonable. No complaints appear across the review set.
Praised for
- daily updates via WhatsApp with photos and videos
- patient and gentle handling of anxious cats
- spacious clean facility with twice-daily cage cleaning
- individual playtime with enrichment toys and exploration area
- staff treat cats with genuine care and affection
friendly-staffclean-facilitygentle-handlinggood-for-anxious-petsfair-pricing
Synthesised from public Google reviews, most recent 2026-06-04. We do not republish review text.
Strengths
- Staff go beyond duty to build relationships with individual cats
- daily WhatsApp updates with photos and videos for peace of mind
- individual supervised playtime in a spacious toy-filled area
- thorough twice-daily cage cleaning and hygiene protocols
How we scored this
Methodology Star rating 100
Review volume 86
Review recency 100
Review sentiment 100
Profile completeness 100
Verification 30
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