Pet Lovers Centre - Main Place Mall

Pets Grooming Hotel in Puchong has earned strong praise for friendly staff, neat grooming results, and welcoming service for nervous pets. However, multiple serious complaints span years: alleged abuse (hitting a dog on the head), a tongue injury from scissors with disputed compensation, unwanted lion cuts causing emotional distress, and questionable safety practices. Quality and care standards appear inconsistent.

Catzonia USJ earns consistent praise for treating nervous cats with patience and care. Owners value the staff's genuine love for animals, spotless facility, professional grooming output, and willingness to give honest updates on their pet's condition during boarding. Price and convenience are noted as reasonable.

Fatto Catto earns consistent praise for treating cats with genuine care and handling even fearful or feisty animals with patience. Owners value the daily updates, clean facility, and the team's willingness to support rescue efforts. One significant incident involving post-spaying infection and communication breakdown suggests gaps in veterinary protocol, though the broader boarding and grooming service remains highly regarded.