Pet Lovers Centre - Main Place Mall
4.5(61) ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Cat GroomingDog GroomingPet Hotel & Grooming
Pets Grooming Hotel - PGH
Full-Service Grooming & SpaBreed-Specific GroomingMobile & Home GroomingDog GroomingCat GroomingPet Hotel & Grooming
74
composite score
- Services
- Full-Service Grooming & Spa, Breed-Specific Grooming, Mobile & Home Grooming
- Reviews
- 74
What recent reviews say
Pets Grooming Hotel in Puchong has earned strong praise for friendly staff, neat grooming results, and welcoming service for nervous pets. However, multiple serious complaints span years: alleged abuse (hitting a dog on the head), a tongue injury from scissors with disputed compensation, unwanted lion cuts causing emotional distress, and questionable safety practices. Quality and care standards appear inconsistent.
Praised for
- friendly and patient staff
- good grooming results and appearance
- suitable for anxious or nervous pets
- well-maintained facilities
- affordable pricing
Watch-outs
- rough handling and unprovoked hitting of dogs
- serious grooming injuries (tongue cut, unwanted shaving)
- lack of permission for major cuts
- poor incident handling and inadequate compensation
- inconsistent pricing
friendly-staffnice-resultsgood-for-anxious-petsclean-facilityfair-pricingrough-handlinginconsistent-resultspoor-communication
Synthesised from public Google reviews, most recent 2025-12-21. We do not republish review text.
Strengths
- welcoming to nervous and anxious pets
- consistent grooming quality for regular clients
- integrated boarding hotel with hygienic facilities
- affordable nail trim and grooming rates
How we scored this
Methodology Star rating 82
Review volume 81
Review recency 84
Review sentiment 40
Profile completeness 100
Verification 30
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